Demo · The Sage House, a 14-room inn

This is what StayFlow tells a hotel owner after one upload.

Six sample reviews from Google, Booking.com, Airbnb and TripAdvisor — analysed exactly as your own reviews would be.

Overall rating

3.5

6 reviews analysed

Positive sentiment

50%

Top compliment

Cleanliness

Top complaint

Check-in

What guests love

Cleanliness2 · 67%
Staff & service2 · 67%
Location1 · 33%
Bed comfort1 · 33%
Atmosphere1 · 33%
Breakfast1 · 33%

What guests complain about

Check-in1 · 50%
Noise1 · 50%

AI recommended actions

Each recommendation explains the why before the what.

Reduce check-in complaints

Why: 50% of negative reviews mention check-in (1 of 2). This is why guests who otherwise enjoyed their stay left a lower rating.

Recommended action: Send a short visual check-in guide (photos of the entrance, key collection, arrival window) 24 hours before arrival.

Reduce noise complaints

Why: 50% of negative reviews mention noise (1 of 2). This is why guests who otherwise enjoyed their stay left a lower rating.

Recommended action: Flag street-facing rooms at booking, offer quieter rooms to light sleepers and keep earplugs at reception.

Guest chat widget

Ask about check-in, parking, breakfast, Wi-Fi or pets. Anything outside the hotel's information is answered honestly.

The Sage House

Virtual concierge · replies instantly

The Sage House

Hi! I'm your virtual concierge. How can I help?

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